Service & Support
Comprehensive support for our customers
Availability, solution orientation, and reliability are the values which are necessary for a successful customer service and contribute significantly to customer satisfaction. We provide our customers with a comprehensive IT support covering the entire range of products and services.
Due to the regional support locations worldwide (Germany, China, India), we are available for our customers, 24 hours a day, 7 days a week, 365 days a year.
Our hotline provides instant support. The solution-orientated consulting team offers personal support for the entire range of products and services.
The centralized helpdesk, based on the SAP SolutionManager, provides our customers with a single point of contact and communication.
More than 200 experienced IT specialists guarantee high-quality support based on the SAP Partner Center of Expertise.