Service & Support

Comprehensive support for our customers

Availability, solution orientation, and reliability are the values which are necessary for a successful customer service and contribute significantly to customer satisfaction. We provide our customers with a comprehensive IT support covering the entire range of products and services.

Your advantages

High availability

Due to the regional support locations worldwide (Germany, China, India), we are available for our customers, 24 hours a day, 7 days a week, 365 days a year.

Comprehensive support

Our hotline provides instant support. The solution-orientated consulting team offers personal support for the entire range of products and services.

From one source

The centralized helpdesk, based on the SAP SolutionManager, provides our customers with a single point of contact and communication.

High solution quality

More than 200 experienced IT specialists guarantee high-quality support based on the SAP Partner Center of Expertise.