Service Management

Service Management

Comprehensive support - 24/7


Comprehensive support for our customers

Accessibility, solution orientation and reliability - these qualities are indispensable for successful customer support and contribute significantly to high customer satisfaction. We provide our customers with comprehensive IT support that covers the entire product and service portfolio.

You can rely on the service & support of Würth IT. With a team of over 200 experienced IT specialists, we offer high-quality, tried-and-tested support that is available to our customers around the clock and responds quickly to all requests.

Your benefits

High availability
Due to the regional support locations worldwide, we can be available for our customers 24/7 and 365 days a year.
From one source
With our central helpdesk, which is based on SAP Solution Manager, we provide a single point of contact as well as a single point of communication.
Comprehensive advice
Our support ensures rapid assistance with the telephone hotline. The personal and solution-oriented consulting team provides support across the entire product and service portfolio.
High solution quality
More than 200 experienced IT specialists guarantee high-quality support based on the SAP Partner Center of Expertise.