Service & Support

Service and Support

Comprehensive support for our customers

Availability, solution orientation, and reliability are the values which are necessary for a successful customer service and contribute significantly to customer satisfaction. We provide our customers with a comprehensive IT support covering the entire range of products and services.

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Our hotline provides instant support. The solution-orientated consulting team offers personal support for the entire range of products and services.

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From one source

The centralized helpdesk, based on the SAP SolutionManager, provides our customers with a single point of contact and communication.

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High availability

Due to the regional support locations worldwide (Germany, USA, China, India), we are available for our customers, 24 hours a day, 7 days a week, 365 days a year.

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High solution quality

More than 200 experienced IT specialists guarantee high-quality support based on the SAP Partner Center of Expertise.

You can rely on Würth IT’s service & support. With a team of more than 200 experienced application consultants and developers, we offer a high-quality and reliable support that is available for our customers 24 hours a day and customer requests can promptly be handled.