Robotic Process Automation
Let's Automate with RPA
The demand for more efficient processes is steadily increasing. Robotic Process Automation (RPA) is a key lever for making business processes faster, more precise, and more agile. With the establishment of the Competence Center (CC) Automation, One IT is placing an even stronger focus on this service – and is now actively inviting collaboration.more efficient processes is steadily increasing.
"We promote ideas, enable additional value creation and thus support the growth of the Würth Group."
Dr. Lucas-Philipp Schenk, Head of the new Competence Center Automation
What is Robotic Process Automation?
RPA is a modern software technology that automates recurring, rule-based tasks on the desktop. By mimicking user behavior in software applications, RPA bots handle routine processes quickly and error-free – without the need for complex system integration.
“RPA can be used to handle large volumes of standard processes, such as processing incoming orders,” explains Dr. Lucas-Philipp Schenk. “This leads to greater efficiency, reduces costs, prevents errors, and supports compliance.”
Here are some typical examples of tasks that can be transferred to RPA and thus automated:
- Data transfer: Bots transfer data between different systems or applications by mimicking the user interface.
- Forms: Bots automatically fill out forms in IT systems.
- Invoice preparation: Bots create invoices and process them.
- Customer service: Bots process simple customer service inquiries and offer solutions to problems.
- Quality assurance: Bots validate data and check it for errors.
- Email management: Bots open, analyze and reply to emails.
Poject Lifecycle

The path to your own RPA bot
To ensure the seamless introduction of RPA during daily operations, we follow a clearly structured seven-step approach.
1. Consulting & Analysis – we understand your process and develop a tailored strategy.
2. Requirements Gathering – collecting all relevant facts.
3. Development – virtualization and technical implementation.
4. Testing Phase – comprehensive functionality check.
5. Go-Live – the bot takes over the process in regular operations.
6. Support & Operations – ensuring smooth workflows.
7. Hosting, Licensing & Training – securing sustainable integration.