Managers lend a hand: Würth IT managers support customers on site
Dr. Thomas Burkhart spent a day at the Western Sales Center of Adolf Würth GmbH & Co. KG in Künzelsau-Gaisbach and supported the work on site. Photo: Dr. Thomas Burkhart
Dr. Thomas Burkhart spent a day at the Western Sales Center of Adolf Würth GmbH & Co. KG in Künzelsau-Gaisbach and supported the work on site. Photo: Dr. Thomas Burkhart
As part of the annual "Managers lend a hand" initiative, the management team at Würth IT swapped their laptops for the tools of Würth customers. From April 21 to May 2, 2025, top managers from various areas of Würth IT worked at various customers of the company.
From theory to practical implementation
"As Würth IT, it is our job to support the Würth Group's business with technological solutions. A deep understanding of the needs of our business partners and customers is essential here. Nowhere else can we develop this as much as at the local company," says Dr. Thomas Burkhart, Executive Vice President for IT in the Würth Group.
Dr. Thomas Burkhart spent a day at the Western Sales Center of Adolf Würth GmbH & Co. KG in Künzelsau-Gaisbach and supported the work on site. Around 48,000 additional order items are picked here every day.
Würth IT made a significant technical contribution by implementing a new package control system in SAP Extended Warehouse Management (EWM), called WBCE (Würth Business Case Engine), which enables efficient package throughput control according to freely definable criteria. In addition, the digitalization and automation of the warehouse is based on the modern SAP EWM system introduced by Würth IT.
Experience technologies up close and understand customer requirements
Geschäftsführer der Würth IT, Christian Berndt, hat derweil die MA Lighting Technology GmbH begleitet. Der Hersteller für computergesteuerte Lichtstellpulte und Netzwerkkomponentenhat den ORSYmat der Würth-Gruppe im Einsatz hat. Der ORSYmat ermittelt mittels einer speziellen Wiegetechnik den Bestand der einzelnen Fächer und bestellt Werkzeuge automatisch nach. Das erleichtert den Arbeitsalltag im Betrieb.
„Die Managers-Lend-a-Hand-Initiative liegt uns besonders am Herzen. Wir haben die Möglichkeit, zu sehen, wie Würth-Produkte den Arbeitsalltag unserer Geschäftspartner und Kunden erleichtern. Wir kommen mit ihnen ungefiltert ins Gespräch und lernen ihre täglichen Herausforderungen kennen. So können wir unsere eigenen Dienstleistungen optimieren. Gerade im Rahmen der steigenden digitalen Angebote und Kanäle, an denen die IT-Gruppe von Würth maßgeblich mitgestaltet, ist diese Erfahrung von großem Nutzen.“
Insgesamt haben sechs Mitglieder der Würth-IT-Geschäftsleitung an der Initiative teilgenommen und wertvolle Erfahrungen in der Praxis erlangt.
About Würth IT
Würth IT is the global technology partner of the Würth Group. The internationally oriented full-service provider of integrated IT solutions and services is represented by more than 1,500 employees at various locations in Germany, India, China, Brazil, Malaysia, Switzerland, Italy and the USA. Würth IT's customers include national and international trading and service companies both within and outside the Würth Group.
Contact person
Würth IT GmbH
Drillberg 6
97980 Bad Mergentheim
Germany